Terms of Service

Welcome to El Sol! These terms outline the rules for using our website and services related to all physical and digital products. By shopping with us, you agree to these terms.

1. Order and Payment

• When you order, you agree to pay the listed price.

• Payments are secure, and we don't store your payment details.

2. Shipping

• We use drop shipping, so products are shipped directly from our suppliers.

• Shipping times and fees may vary.

3. Returns and Exchanges

• We do not accept returns, exchanges, store-credits or refunds for instances where customers have selected the wrong size or colour, or have had a change of preference. This is because we operate as a print-on-demand company, meaning that each product is uniquely crafted and produced upon order.

• In the case of a damaged product or a manufacturing error, please reach out to our team through the email at Elsol.collectives@gmail.com. Kindly include a clear photo illustrating the problem to assist us in addressing the issue promptly.

4. Limitation of Liability

• We try our best, but we're not liable for any damages or losses.

5. Changes to Terms

• We might update these terms. Check back to stay informed.

Contact Us:

El Sol

Elsol.collectives@gmail.com

Thanks for shopping with El Sol!